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Comment: R900 notice

The Voice Xpress Administrator Guide will instruct you on how to setup and configure Voice Xpress.

This page applies to R814 and earlier of Celayix. Users of R900 and higher, refer to the relevant guides in the Schedule Xpress section.


Voice Xpress 5.4.0Administrator Guide (For eTime Xpress versions 7.008.000 and above)  
Table of Contents
1. Overview
2. Access Accounts
2.1. Branch Default Values
2.2. Create Access Accounts
2.3. Disabling Access Accounts
2.4. Time Zone Change
3. Schedule Publishing
3.1. Publishing Rules
3.2. Reviewing Confirmed/Unconfirmed Shifts
4. eClock (Previously TeleClock)
4.1. Check-In & Check-Out
4.1.1. Checking Into Scheduled Shifts
4.1.2. Checking Into Unscheduled Shifts
4.1.3. Rounding Rules
4.1.4. Safety Check Intervals
4.1.5. Multiple Check-Ins
4.1.6. Break Confirmations
4.1.7. General Options
4.2. ClockTrack (Previously CallTrack)
4.2.1. Add a Site
4.2.2. Register Clock IDs
4.2.3. Block Calls
4.3. Alerts
4.3.1. Enabling Alerts
4.3.2. Disabling Alerts
4.3.3. Message Fields
4.3.4. Header and Footer
4.3.5. Send Rules
4.3.6. Alert Email Addresses
4.3.7. Configuring Email Program
4.3.8. Designating Supervisors
4.3.9. Employee Supervisors
4.3.10. Employee Team Setup
4.3.11. Site Supervisors
4.3.12. Site Group Setup
4.3.13. Service Supervisors
4.3.14. Service Group Setup
4.3.15. Responding to Alerts
4.3.16. Starting Alert Monitoring
4.3.17. Reviewing Alerts Online
5. Time Entry
5.1. Entry Settings
5.2. Job Codes
5.2.1. Create Job Codes
5.2.2. Add Job Code Permissions to Employees
5.3. Job Code Groups
5.3.1. Create Job Code Groups
5.3.2. Add Job Codes to Job Code Groups
5.3.3. Add Employees to Job Code Groups
5.3.4. Add Job Code Groups to Employees
6. Time Off Requests
6.1. Time Off Request Defaults
6.2. Time Off Request Settings
6.3. Time Off Request Entry Options
7. Setting Security
7.1. Employee Security
7.2. Employee Security Groups
7.2.1. Add Employee Security Groups
7.2.2. Add Employees to Employee Security Groups
7.2.3. Add Employee Security Groups to Employees
7.2.4. Add Security Restrictions to Employee Security Groups
7.3. Supervisor Security
7.4. Supervisor Security Groups
7.4.1. Add Supervisor Security Groups
7.4.2. Add Supervisors to Supervisor Security Groups
7.4.3. Add Supervisor Security Groups to Supervisors
7.4.4. Add Security Restrictions to Supervisor Security Groups
8. Recording Voice Files

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1. Overview

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