Team Xpress
April 2017
Version 8.0.4
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Version 19-01-31


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Overview

Team Xpress is a powerful tool from Celayix Software, providing your team members with a suite of tools including scheduling, communicating, and time & attendance. Team Xpress is accessible as a smartphone/tablet app or via a website URL.
Team Xpress permits employees to:
(a) Self-Schedule to open shifts;
(b) Submit Time Sheets;
(c) Submit details of their availability;
(d) Submit Time Off Requests;
(e) Clock in/out of shifts and breaks;
(f) Perform safety checks;
(g) Update their contact information;
(h) Use the Messenger to communicate with other employees and supervisors.
Geo-location functions can be enabled to track items (e) & (f) (subject to the availability of location services of sufficient accuracy). Furthermore, the app can be configured to prevent employees performing these functions outside a pre-defined geo-fence radius.
This user guide will detail all available options for Team Xpress. Some of these features may not be available in your instance due to licensing options or security restrictions.
The mobile app is available as a free download from the Google Play Store and the Apple iTunes App Store (search for 'Celayix'). The browser can be reached by going to: https://team-xpress.celayix.com

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• It is possible to pull up the full month by clicking on the Month label (3) which will display the current month. The dot (orange in the browser and green in the mobile app) underneath the date indicates that the employee has a shift for that date.
• Clicking on the desired date will take you to that day. The user can return to the current day by clicking on the icon (4) which will display the number for the current date.

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Actions Needed Tab

• This section will show any changes made to shifts you have been assigned to. The system will indicate to the user whether the changes are due to the shift being removed (2), added (3) or changed (4).
• The number of changesactions, if there are any, will display on the label (1)
• If there are no changes actions the label (1) will display as 'No ChangesActions needed'

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• The employee can click on the individual shift to see the full details. If the shift has been updated, the change will be highlighted (5).
• These changes can be acknowledged by either clicking on the button Acknowledge All Changes or on an individual shift basis by using the slider as seen below (6)

NB: Employees can receive an In App, SMS and/or an email notification informing them that there has been a change to one or more of their shifts if it has been set up in eTime Express. The delivery time/day for the notifications is set up in eTime Xpress.

Actions Needed - Confirming shifts

Also under the Actions Needed is the Confirm Shifts option.  It is here where you can acknowledge changes made to your shifts in bulk, and also confirm that you will work those changes, again, in bulk. To do this simply go to the Action needed button and click Confirm All.

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Self-Scheduling

• The employee can assign themselves to open shifts, subject to applicable business rules.

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• Employees can submit details of their availability, which can then be applied when using the Availability Tool or Autofill Tool in the Visual Scheduler. Availability can be submitted for one or more days and can be submitted for a full or partial days

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Midnight

If the availability crosses midnight, then include the date of the end of the availability. For example, to enter an availability for 8:00 pm on Dec 1st to 1:00 am on Dec 2nd, you will enter Dec 1st as the Start Date and Dec 2nd as the End Date.

Time off Requests

• The Time Off module allows the employee to submit Time off Requests, review the status of a request (example: pending, approved or declined), review a historical record of requests and also review the current accrued hours.

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• This module allows an employee to view personal information such as address, phone number etc. If they are given the rights they can update this information

Preferences

• If the iCalendar functionality has been licensed this is where the employee can copy the URL which is required when setting up iCalendar on a phone or Microsoft outlook. For more information on this please refer to the iCalendar guide which can be found in the Customer Access area.

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Shift Reminders Preferences

• The Team Xpress app gives you a reminder before each shift.The reminder is a message at the top of the screen. Note that the reminder is available in the mobile app, but not in the web version.

• You configure how early the reminder will be issued. E.g., 15 minutes before start, 30 minutes, 1 hour, 2 hours, 1 day, etc. Select Never to turn off reminders.

Update password

• This is where the employee can change their password. Enter the current password and the new password.

About

• Information about Team Xpress and your login.

Give Celayix Software Feedback

• If you have any suggestions on how to improve the product enter this information here.
• This feedback is only for software suggestions, not information intended for your employer or supervisor.