Page Comparison

April 2017
For eTime Version 8.0.4


Table of Contents
Overview
Prerequisites
Setup the Schedule Change Acknowledgment feature
Schedule Change Acknowledgment Report

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1. On the Setup Tab there are 3 options that will trigger an alert:

Acknowledgement Allowed Interval – If a shift or scheduled change (deleted, updated or created shift) has not been acknowledged 14 days prior to the start of the shift then the employee will be able to see the change in the application Team Xpress in the Schedule area under Changes. They will not be sent an alert in this period but they are able to acknowledge the change via Team Xpress. Refer to the Team Xpress user guide for details on how to acknowledge the shift
This field is editable by clicking on the update icon and changing the value. This value must be greater than Acknowledgment required interval.
Acknowledgement Required Interval - If a shift or scheduled change (deleted, updated or created shift) has not yet been acknowledged 7 days prior to the start of the shift, the employee will receive an alert notifying the employee that there are changes in their schedule which are still not acknowledged. The alert will display the changes and will instruct how to review and acknowledged
This field is editable by clicking on the update icon and changing the value. This value must be greater than Acknowledgment missed interval.
Acknowledgement Missed Interval – If a shift or schedule change (deleted, updated or created shift) is within 3 days of the start of the shift and has not yet been acknowledged by one or more employees, the employees' supervisor/scheduler will receive an alert. The alert will display the unacknowledged shifts and schedule changes grouped by employee and include employee contact information.
**The Acknowledgement Missed Interval is not available in the 8.0.4 release, and will be introduced in a future release**

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N.B For an Email to be sent to an employee they must have an Email (1) entered in the Contact tab, and for the SMS to work they must have a number entered in the SMS Alert field (2), as shown below. The Alert SMS number can be different from the other two Phone numbers shown. Please note that there is a charge for SMS messages; for more details contact Celayix. See also Sending SMS messages from eTime Xpress





Check the In-app notification to Team Xpress (1)and/or the 'Employee SMS' (2) and/or the 'Employee Email' (3) to enable these features

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