Confirm Shift

Confirm Shifts - Setup

To enable Confirm shift, do that inside Schedule Xpress, using the gear icon and going to Employee Shift Options.  Once this is enabled, a “Confirm” button will become available on shifts for your employees inside their employee app Team Xpress.

**Important note: When turning on this feature, all existing shifts created (for future dates) will be marked as "Confirmed" by default as soon as Confirm shift feature is turned on. This means if changes are made to existing shifts after this point, a warning message will be shown advising that you are changing a confirmed shift. The warning message can be overridden to save the changes. 

Deadlines:

Once you enable confirm shift feature, you must decide on a deadline.  There are three options for this, you can choose number of hours before the shift starts, days or you can specify a specific date.  This is the deadline by which employee have to confirm that they will be working that shift.  When setting this consider how much in advance to the start of the shift you would like your employees to confirm they will be working the shift.

Unconfirmed shift Notification:

There are a couple of settings you can use with regards to notifications about confirm shift.  

1- Remind employee to confirm prior to deadline - This will send a reminder to employees prior to confirmation deadline to confirm the shift if they haven't done so already

2- Alert scheduler if unconfirmed at deadline- The scheduler can be notified if a shift remains unconfirmed at deadline. You can then choose to contact the employee direct to ensure they are aware of their shift. Go to Settings > Notifications > Shift Confirmation to configure the scheduler's email address.

Visual Shift Status

Confirmed shifts will be displayed with  symbol on the schedule. To enable Visual shift status go to Settings > Visual shift status > check Confirmed status icon from the list.

What do your employees see?

If you enable the shift confirmation feature, then when employees are assigned a new shift or any changes made to their existing shift, employees will be required to confirm those changes under Action Needed tab. It is here where employees can confirm that they will work those shifts. To confirm in bulk, go to the Action needed button and click Confirm All.