March 2017 - Voice Xpress Release

Celayix is proud to announce the release of a new version of our Voice Xpress system. Voice Xpress allows employees to perform clock functions where an internet or cell connection is not readily available. Companies that are using the system can ensure that employees have arrived or left on time, performed their safety checks, and are taking their breaks. Ideally, employees would use their own phones, but in the cases where cellular reception is not available, a landline telephone can also be installed and used.

In the previous version of Voice Xpress, the menu structure was quite complex. It also was not context sensitive meaning that employees who dialed in would have to listen to menu options that would no longer apply, costing them valuable time. An example of this would be if the employee had already clocked-in, the option to clock in would still be available. In the new Voice Xpress, the menu is context sensitive with employees only being presented with the menu options that are applicable to them. Going back to the previous example, an employee who has already checked in will be presented with the options to start break (end break once they have started their break), perform a safety check, or clock out. This makes it quicker for the employee to perform the action they need to take without having to listen to menu choices that are not applicable.

Where an internet connection is readily available, the better option for your business might be to use Team Xpress, an app based employee portal, which includes the features available in Voice Xpress and also includes features that are not available in Voice Xpress. Here’s a link to the brochure for Team Xpress.

Where a reliable internet connection is not available, Voice Xpress is available now as an add-on to the Celayix platform.